For existing clients / Support

Remote support.
Personal contact first.

A support session starts with an agreement about the time and what you need help with. Contact me first, then open the support portal.

Start a session

Call or email to explain the question and agree when we will connect.

On the computer you need help with, open support.jmour-it.nl and follow the instructions.

Only allow access for the agreed session. End the connection when the work is finished.

By appointment

Use the portal after contacting me. It opens the separate service for remote support.

Only start a session after agreeing it with me. Unsure about a request for access? Call me before continuing.